Gaming should be fun, not stressful. SpinWheel wants you to feel safe and happy every time you play. On this page, you'll find all the responsible gaming tools, guidance, and support you need in one place.
These tools are completely free and can be activated at any time from your account settings.
Set a maximum deposit cap on a daily, weekly, or monthly basis. Once set, any increase to the limit requires a 24-hour waiting period — helping prevent impulsive overspending in the heat of the moment.
Pause your account for anywhere from 24 hours to 30 days. During this time, logging in won't be possible — giving you the space to clear your head and come back fresh.
Activate self-exclusion for a longer break — from 3 months up to permanently. No bonuses or promotional communications will be sent during the exclusion period.
Set a daily time limit for how long you play before you start. Once the time is up, you'll be logged out automatically — no option to stay on longer.
Set a cap on how much you can lose within a given period. When the limit is reached, your session ends automatically — protecting you from losing more.
Every 30 minutes, a pop-up will show how long you've been playing and your total wins and losses. This small reminder helps you stay aware and in control.
Answer the following questions honestly. They'll give you a clear picture of your gaming habits.
Have you ever bet beyond your budget trying to win back money you've lost?
Is gaming causing you to neglect your family or work responsibilities?
Have you ever used money meant for essential expenses on gaming?
Have you ever tried to stop gaming but couldn't?
If any of the signs below apply to you, seek help promptly. It's not a sign of weakness — it's a sign of self-awareness.
To recover lost money Feeling the urge to bet more and more.
Lying about gaming or hiding it from family.
Loss of control over gaming — finding it hard to stop, even when you want to.
Financial difficulties and considering taking out loans to bet.
When not gaming Feeling restless, irritable, or anxious.
Work, Studies, or Relationships Gaming is causing problems in your life.
If you recognise more than two of these signs, reach out to SpinWheel support or a specialist now. We're ready to help.
Activating any protection tool on SpinWheel takes just a few minutes — and it's completely free.
Log in to your SpinWheel account. Works on any device — desktop or mobile app.
Click the profile icon in the top right and look for the "Responsible Gaming" section.
Deposit limit, session time, cooldown, or self-exclusion — choose what works for you.
Confirm with a verification code sent by SMS or email. The limit takes effect immediately.
If you run into any trouble with the settings, reach out via live chat in Bangla — you'll get a response in just 4 minutes.
Everything available on SpinWheel to help you manage your budget and time.
It's a question many people don't stop to consider. SpinWheel's position is clear — online gaming is a form of entertainment, much like going to the cinema or dining out. Winning is possible, but so is losing. Play only with money you can afford to lose. That's what responsible gaming really means.
Responsible gaming comes down to a few simple checks. Set a budget before you play and stick to it strictly. Never treat gaming as a way to earn money. Don't chase losses with bigger bets out of frustration. Make it a habit to stop after a set amount of time. And most importantly — keep your relationships with family and friends healthy.
Our AI-powered system automatically monitors for unusual gaming patterns. If someone suddenly starts spending significantly more time or money on gaming, the system flags it and sends the member an awareness notification. This isn't a penalty — we simply want you to stay well.
Once self-exclusion is active, you will not be able to log in to SpinWheel. Any remaining balance in your account can still be withdrawn — that request will be processed. No promotional emails or notifications will be sent during this period. When the exclusion period ends, you'll need to contact support to reactivate your account.
Keep in mind: Asking for help with a gaming problem isn't weakness. SpinWheel is always here for you — for entertainment, and for support when you need it.
Use safe gaming tools, stick to your budget, and enjoy the entertainment for what it is. Join today.